Pricing

Simle, transparent options based on the depth of insight and support your business needs.

🟦 Customer Experience Snapshot - $1,000

A focused, high-level evaluation of your customer experience to quickly identify visible service breakdowns and missed opportunities.

Includes:

• Customer experience observation

• Key friction point identification

• Summary of immediate improvement areas

Best for: Businesses that want a clear starting point before deeper investment.

🟨 CX Revenue Diagnostic - $1,500 – $3,500 (varies by business size and scope)

A comprehensive breakdown of how your customer experience is impacting retention, reputation, and revenue.

Includes:

• Full customer journey evaluation

• Service consistency analysis

• Identification of revenue leaks

• Prioritized action roadmap

Best for: Business owners ready for clear, actionable insight into performance gaps.

🟩 Customer Experience Optimization Strategy - Custom Pricing

For businesses ready to go beyond insight and into structured improvement and execution support.

Includes:

• Full diagnostic findings

• Customer retention strategy development

• Loyalty and referral improvement plan

• Implementation guidance

• Follow-up review session

Best for: Established businesses focused on measurable growth and long-term improvement.

🟥 Customer Experience Growth Partnership - Custom / Monthly Retainer

Ongoing advisory support to continuously improve customer experience, retention, and service performance.

Includes:

• Ongoing CX evaluations

• Monthly or quarterly insights

• Strategy adjustments as needed

• Continuous improvement guidance

Best for: Businesses committed to long-term customer experience excellence.

Ready to understand what your customer experience is really costing you?

Request a Customer Experience   Diagnostic and get a clear breakdown of where improvements will have the most impact.